SPARE PARTS, REPLACEMENT PARTS AND MORE…
All AVS furnace customers have access to aftermarket replacement parts, spare parts, repairs and maintenance services to keep their furnaces up and running. AVS maintains records and parts lists for all projects. Maintenance assistance plans, service agreements and on-site training is also available. By extending upgrade services to non-AVS furnaces, AVS can also offer aftermarket support to furnaces by other manufactures.
REPLACEMENT PARTS
AVS retains complete manufacturing records of every furnace we’ve ever made. Whether you need an o-ring, to a complete hot zone replacement, AVS can provide the precise piece to keep your furnace running. In cases where an older device or component is now obsolete, AVS can make the right recommendation for a modern equivalent.
SPARE PARTS
AVS can provide a stock of spare parts, that are more prone to wear, or have longer lead times. This ensures minimal downtime, when these components are in need of replacement. Replenishing your stock is only a call or email away.
FIELD SERVICE
AVS customers are located all over the world. Our Field Service Technicians and Engineers always maintain current passports, enabling AVS experts to service your equipment worldwide. AVS personnel come from over 50 years of experience, and are always willing to travel for our customers.
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PREVENTATIVE MAINTENANCE
AVS offers preventative maintenance services for regular maintenance on your equipment. AVS offers services on:
Specific requirements of ASME pressure vessel wedge inspections
instrument calibration services
vacuum pump oil changes
thermocouple change-out
and more..
SERVICE AGREEMENT
If you need minimal downtime, AVS offers Service Agreements. Customers with service agreements will retain a dedicated field service technician on call 24/7. This assures service via telephone or internet guidance. If necessary, a site visit by the technician or engineer can be conducted within an agreed-upon time frame. Along with your technician, AVS also may include preventative maintenance. Agreements are typically signed for one or two years.
UPGRADES TO NON-AVS EQUIPMENT
AVS is the only furnace vendor willing to work on older furnaces by other manufacturers. AVS repairs, retrofits, or upgrades these systems to modern standards. Whether your furnace needs upgrades on chambers, controls, instrumentation or vacuum systems, AVS has you covered. You will get an honest pre-assessment, a budget and realistic expectations for the rescue of their furnace.
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